• Can I change the reservation dates?
    Reservation dates cannot be amended once your booking is confirmed. This is because we offer a comparison of hotel deals from all major booking providers, and work with real-time data which is cons...
  • Can I extend my stay?
    The easiest option is to make a new reservation for the additional night. You can add the note for the hotel that you already have an existing booking, so they will connect them for you.   Alternat...
  • Can I change the guest names?
    We can’t change the guest names on a confirmed booking for security reasons, but we can contact the property on your behalf to request this change in their system.   Do you still need our assistanc...
  • Can I change my email address?
    While we cannot change the email for an already completed reservation due to security reasons, we can do the following: Resend the booking confirmation to an email of your choice Add your other em...