Can I change the reservation dates?
Reservation dates cannot be amended once your booking is confirmed.
This is because we offer a comparison of hotel deals from all major booking providers, and work with real-time data which is cons...
Can I extend my stay?
The easiest option is to make a new reservation for the additional night. You can add the note for the hotel that you already have an existing booking, so they will connect them for you.
Can I change the guest names?
We can’t change the guest names on a confirmed booking for security reasons, but we can contact the property on your behalf to request this change in their system.
Do you still need our assistanc...
Can I change my email address?
While we cannot change the email for an already completed reservation due to security reasons, we can do the following:
Resend the booking confirmation to an email of your choice
Add your other em...