Reservation dates cannot be amended once your booking is confirmed.
This is because we offer a comparison of hotel deals from all major booking providers, and work with real-time data which is cons...
Making adjustments to a reservation after you arrive may be possible, but it will depend on the hotel’s policies, room availability, and current prices. Here’s the quickest way to handle it: 1. Tal...
Why you can’t edit guest numbers on Vio.com
After a reservation is confirmed, we can’t alter the number of guests through our system.Vio.com pulls live prices from many booking partners, and changi...
While we acknowledge that errors can occur, it's important to note that we provide the booking dates in several locations before a reservation is finalized:
Upon selecting the dates on the home pa...
The easiest option is to make a new reservation for the additional night. You can add the note for the hotel that you already have an existing booking, so they will connect them for you.
Alternat...
We can’t change the guest names on a confirmed booking for security reasons, but we can contact the property on your behalf to request this change in their system.
Do you still need our assistanc...
1. Email linked to an existing booking
For security reasons, the email on a confirmed reservation can’t be changed.
Need the confirmation sent somewhere else? No problem - contact us and we’ll res...
