• Can I change the reservation dates?
    Reservation dates cannot be amended once your booking is confirmed. This is because we offer a comparison of hotel deals from all major booking providers, and work with real-time data which is cons...
  • I booked a wrong date, what now?
    While we acknowledge that errors can occur, it's important to note that we provide the booking dates in several locations before a reservation is finalized: Upon selecting the dates on the home pa...
  • Can I extend my stay?
    The easiest option is to make a new reservation for the additional night. You can add the note for the hotel that you already have an existing booking, so they will connect them for you.   Alternat...
  • Can I change the guest names?
    We can’t change the guest names on a confirmed booking for security reasons, but we can contact the property on your behalf to request this change in their system.   Do you still need our assistanc...
  • Can I change my email address?
    Booking email address   Email address on an already completed reservation cannot be changed due to security reasons, but we will gladly resend the booking confirmation to an email of your choice.  ...