Making adjustments to a reservation after you arrive may be possible, but it will depend on the hotel’s policies, room availability, and current prices. Here’s the quickest way to handle it:
1. Talk to the hotel first
Your best first step is to speak directly with the front desk. They can let you know what’s possible and what any changes might cost.
2. Shortening your stay
- Once you’ve checked in, the booking is non-refundable.
- Any refund for unused nights is 100 % the hotel’s discretion.
- If the hotel agrees to refund you, let us know and we’ll process it as soon as we receive their approval.
3. Extending your stay
You can:
- Make a new booking for the desired dates on our website. Make sure to select the same room if that’s what you prefer.
- Pay for extra nights directly at the hotel, if they have availability.
In either case, let the front desk know about the extension as soon as possible so they can try to keep you in the same room.
4. We’re here to help
If you’d prefer not to handle it yourself, our support team can contact the hotel on your behalf. Just reach out—we’re happy to assist.