Your refund amount depends on the type of booking you chose. Hotels set these rules, and you can find them before you make your booking and in your confirmation email.
When you cancel a booking, th...
Before you cancel
Check your cancellation policy first. The rules for refunds (or no refunds) depend on the room rate you chose.
Important: Once you click Cancel booking, the reservation is gone f...
Understanding Your Refund Status and Timeline
Once you cancel a booking that is eligible for a refund, here’s what to expect in terms of status, timing, and payment method:
Where to See Your Canc...
What is a No Show?
A "No Show" occurs when you fail to arrive at the property for your booking without canceling it beforehand.
What happens in a No Show situation?
Most properties typically ...
Do you have the same bank account but received a new card?
Then nothing changes and you will receive your refund per usual. The approximate refund time is 10 business days, depending on the bank.
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