You can download an invoice through your Booking management page.
You will have the option to select a Personal invoice or a Business invoice.
Personal Invoice
Locate your confirmaiton email in ...
If you see a pending charge on your bank account, don’t worry. This is called pre-authorization, and it's a common practice when making online bookings.
Why does this happen?
Our payment provide...
Selected deals on Vio.com allow you the option to book now and pay later, giving you even more flexibility.
To guarantee your booking, you’ll be required to enter your Credit Card details during ...
Where to see the price details?
On the search page - Click on ‘’View deal’’ and then on ‘’Deal details’’.
On the payment checkout page - Once you click on ‘’Book’’, the price details will be liste...
You can use Vio.com to find great deals no matter where you are in the world, so there are a few things to keep in mind when it comes to currencies.
Browsing currency vs. transaction currency
To ...
The below payment methods are accepted:
We use secure transmission and protect your personal information.
All bookings must be confirmed by entering a credit card into our secure payment system....
Common causes of a failed payment
Exceeding your daily transaction limit
Card settings do not allow online transactions
Transaction blocked by your bank
Room or rate are sold out
Technical error
...
There are three types of payment policies:
Booking prepaid in full – You pay the full booking cost at the time of booking.
Booking partially prepaid – You pay part of the booking cost at the time ...
Although we won't charge you any booking fees for making a reservation through Vio.com, some tax or property fees may be required by the properties, banks, or local governments and municipalities.
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