Booking confirmation

  • I can't find my confirmation email
    There are 3 solutions for such a situation:   1. Were you logged into your account while making the booking? Then simply download our Vio.com app (iOS or Android), and you will be able to see your ...
  • Understanding how booking on Vio.com works and who manages your booking
    Vio.com allows you to compare rates from all major travel suppliers and helps you get better deals every stay. To make this possible, we have partnered with all major travel networks and suppliers....
  • How can I prepare for a check in?
    We recommend reviewing the below steps for a smooth check-in experience: Prepare your booking confirmationA booking confirmation email is sent to you as soon as you complete your booking. It conta...
  • What if the hotel doesn't see my reservation yet?
    We understand this can seem worrying, but it's a standard procedure amongst many hotels to assign your room based on the arrival date, rather than immediately after receiving the reservation.   Alt...