• How do I unsubscribe from your mailing list?
    To be unsubscribed from our promotional emails, follow the 2 simple steps below:    Locate the "Unsubscribe" link at the bottom of the promotional email. Simply click on it, and a new window will...
  • How can I view my booking history?
    Simply Log in to your account or our Vio.com App (iOS or Android), where you will see all your bookings made under your account.   Once you make a booking, it will be listed under the ‘’My bookings...
  • How do I create an account?
    Creating your Vio.com account is free and only takes a few moments.   Simply click on “Sign up” on our homepage and choose one of the options: Via your Apple account Via your Google account Via y...
  • I want to have my personal data removed
    Kindly contact us with the specific information you would like to have removed from our database so we can start processing your request.   Please note the following: If you made a hotel reservati...
  • Deleting your account
    Important: Deleting your account is final–it can’t be undone, and all saved information will be removed forever.   On your phone Sign in to your account on the website or the Vio.com app. Tap the ...