• How do I unsubscribe from your mailing list?
    To be unsubscribed from our promotional emails, follow the 2 simple steps below:    Locate the "Unsubscribe" link at the bottom of the promotional email. Simply click on it, and a new window will...
  • How can I view my booking history?
    Simply Log in to your account or our Vio.com App (iOS or Android), where you will see all your bookings made under your account.   Once you make a booking, it will be listed under the ‘’My bookings...
  • About Vio.com Gems membership
    When you Sign up to Vio.com, you automatically join our Gems membership program.   What are the advantages? With Gems, you’ll get access to exclusive deals and save up to 50% on your next stay – no...
  • How do I create an account?
    Creating your Vio.com account is free and only takes a few moments.   Simply click on “Sign up” on our homepage and choose one of the options: Sign up via your Apple account Sign up via your Goog...
  • I want to have my personal data removed
    Kindly contact us with the specific information you would like to have removed from our database so we can start processing your request.   Please note the following: If you made a hotel reservati...
  • How do I delete my account?
    Please note that once you delete your account, it cannot be undone. The removal is permanent.   On mobile Sign in and click on the Edit icon next to your profile photo. Scroll down and click on ''...